Shipping & Returns Policy

Shipping Information

We currently deliver via Royal Mail and Parcel Force, covering both the UK and international destinations.

Delivery Options:

UK Standard: Flat rates based on item size (small, medium, large).

International Standard: Flat rates based on size and destination.

Free UK Shipping: Applied to orders over £250.

Free International Shipping: Applied to orders over £350.

Processing Time:

Orders are processed within 3–5 working days.

Pre-order or made-to-order items may take longer—please allow additional time for production.

Estimated Delivery Times:

UK: 2–5 working days after dispatch.

International: 7–14 working days after dispatch (may vary by location).

Shipping Updates:
You’ll receive a confirmation email with tracking details once your order is on its way.

Returns & Exchanges

I hope you love your purchase, but if you’re not satisfied:

Returns:

Items can be returned within 14 days of receipt for a refund or exchange.

Must be in original condition and packaging.

To start a return, email mr.sle7en7@gmail.com with your order number and reason.

Return shipping costs are the buyer’s responsibility unless the item is faulty or damaged.

Non-Returnable Items:

Custom orders, commissioned art, and digital downloads are non-returnable unless damaged or defective.

Print-on-demand items (POD) cannot be refunded or exchanged unless faulty or damaged.

For POD issues, contact me within 7 days of receipt with photos of the item and packaging for a replacement.

Damaged or Faulty Items:

If your item arrives damaged, email mr.sle7en7@gmail.com within 7 days of receipt with photos. I’ll arrange a replacement or refund.

International Orders

Customs duties, taxes, or import fees may apply and are the buyer’s responsibility.

Delivery times may vary due to customs processing.

Contact

For any questions about shipping or returns, contact:
mr.sle7en7@gmail.com